Refund policy

If a file is faulty, inaccessible or does not match its description, contact us so we can help resolve the problem. Your statutory consumer rights are unaffected. Where the law requires a replacement, price reduction or refund, we will provide the appropriate remedy.

For UK customers, the cancellation right for digital content can be lost when supply starts only if you have expressly consented to immediate supply and acknowledged that this means losing that cancellation right. If those requirements have not been met, any applicable cancellation rights remain. Contact us about cancellation requests using the email below.

Seller and contact details

Roger Bilbie, trading as Clara’s Chuk a Tuck Tales

19 Chase Road, Burntwood, WS7 0DS, United Kingdom

Email: roger.bilbie@gmail.com